How can we help?
Answers to common questions about our products, delivery, and services.
We offer same-day delivery for orders placed before 4 PM within Greater Accra. Orders placed after 4 PM will be delivered the next morning. For express delivery requirements, please contact our support line directly.
Yes, we deliver nationwide across Ghana. Regional deliveries typically take 24-48 hours via our trusted courier partners. Tracking details will be sent via SMS once dispatched.
Absolutely. We source our inventory directly from authorized manufacturers and certified distributors in Ghana and abroad. We have a zero-tolerance policy for counterfeits.
Yes, we understand that estimating for events is hard. We accept returns of unopened, undamaged full crates or cartons within 7 days of the event. A small restocking fee may apply. Please contact us to arrange pickup.
We accept MTN Mobile Money (MoMo), Telecel Cash, and Visa/Mastercard via our secure Paystack checkout. We also offer a 'Pay Later' option for bulk orders requiring a custom invoice.
Yes! For deliveries within Accra, we can supply chilled drinks for immediate consumption at no extra cost. Please specify this in the 'Order Notes' section at checkout.
There is no minimum order value for standard delivery. However, bulk discounts and free delivery offers may require a minimum purchase amount as displayed on our offers page.
No, you can check out as a Guest. However, creating an account allows you to track orders, save your delivery address, and earn loyalty points on future purchases.
You will receive SMS and Email updates at every stage: Order Placed, Payment Confirmed, Dispatched, and Delivered. The 'Dispatched' SMS will include the rider's contact details.
Yes, we specialize in corporate and large-scale events. For orders exceeding 50 crates/bottles, please use our 'Bulk Quote' form or contact us directly for special B2B pricing.